If you are experiencing a similar issue and do not see an SHD post, please let us know by sharing your tenant information via Private Message (PM) below as this may indicate either a scoping issue or an independent problem. Now that you made sure that the new sync client works for all your users, you need to Download and Install the Sync client: To download the file, Click on the link Download NGSC Click on Save Once the file is saved, Click on Run. Tenant administrators can view current information and updates on SHD at the link Install and configure the next generation sync client of OneDrive for Business referring to the articles mentioned in my above post.
A suggested workaround is: If users only need to sync their OneDrive for Business libraries, they can Please use the latest OneDrive application". The user experience of this incident is: Users may be unable to sync their files using the Groove client and may receiveĪn error which states, "Error(s): Your OneDrive for Business files will no longer sync using this application. This issue was posted to the Service Health Dashboard (SHD) as incident SP70005 starting at Thursday, J05:00:00 PM (UTC). The new sync client cannot sync SharePoint Online team site libraries at present. However, we may keep the legacy sync clients on the computersĪs they can be used to sync SharePoint Online team site libraries. Important: After migrating to the new sync client, we cannot use the legacy OneDrive for Business sync client to sync the same personal OneDrive for Business library any more. Transition from the previous OneDrive for Business sync clientĭeploying the OneDrive for Business Next Generation Sync Client in an enterprise We don’t have to update the Office applications.īelow are several articles for your reference: Given to the error message, it is suggested you deploy the new sync clients for users. We can use it to sync both our consumer OneDrive and OneDrive for Business libraries. It has more good features than the legacy sync client.
I’d like to explain that we have a new sync client of OneDrive for Business.